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Financial Services
 Financial Services companies are at the advent of global restructuring and consolidation
Global Restructuring and Consolidation
- Global financial markets are fragmented, while economies of scale and risk diversification benefits are increasingly important. Today’s cash abundance and low intrest rate environment will drive a consolidation wave
Hyperspecialisation, open platforms and alliances
- The consolidation trend will also see the release of non core operations paralleled by the emergence of new global niches. Successful operators of these global niches will be hyperspecialised, technocratic and disintermediated. Smaller players in the consolidation wave will strive for decomposition/modularisation of the value chain. This will facilitate set up of joint ventures, shared services and participation in open platforms or other alliances
Customer intimacy drives (mass) customization
- Leading integrated financial services providers are able to see their customer across their lines of business. Knowledge of customer context, behaviours and preferences increasingly become a main source of competitive advantage. This in turn will drive modular product and service designs and mass customization
Regulatory pressure
- Regulatory pressures (IFRS / Basel II/ Solvency II) will be an accelerator for Financial Services institutions to rethink Finance processes and systems
 Lodestone has built expertise in 4 key areas to help Financial Services companies deal with these challenges
- Core Process Architecture (Product design and portfolio rationalization, underwriting process design and risk pricing, claims and leakage Management, multi-channel distribution management
- Shared Service Centres, Co-and outsourcing (Business casing, organizational design, governance and service management concepts, service level agreements, lean SAP supported best in class service operations) for both support and core functions
- Design and integration of steering information (Management Reporting, Value Based Management, Balanced Scorecard, Risk Adjusted Performance Management, Asset-Liability Management, etc…) at corporate, business unit and operational level
- Master data standardization, Business Intelligence and CRM (Data Warehousing/ BW, Multidimensional OLAP, Strategic Enterprise Management, Customer Centric Planning, Campaign Management, Segment, Channel and Key Account Management, etc.)
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