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IT Sourcing

Offshoring Advisory Services

Our Offshoring Advisory Services support clients
in designing and managing:

• The evaluation of opportunities to use off-shore delivery to reduce cost, and increase flexibility and quality
• An RFP process that gets the best offer on price and service from the market
• Governance and Risk Management structures to manage the client/vendor relationship, maintain alignment with business priorities, identify, measure and manage risks
• Resourcing models that allow profitable, cost effective, delivery of remote delivery services
• Services in development, configuration, data, testing and support that are integrated into the SAP build/deploy/sustain lifecycle
• Approaches to knowledge transfer and continuous quality improvement
• Setting up offshore services and driving continuous improvement:
  - service initiation workshops
  - service scorecards
  - service audits/recalibration
  

Outsourcing and Out-tasking Advisory Services

Our Outsourcing and Out-tasking Advisory
services help clients to:

• Reduce costs
• Improve the quality of service received
• Integrate suppliers

We will help you to:

• Identify appropriate targets for outsourcing and out-tasking
• Develolp a vendor portfolio management approach that improves the selection, integration and measurement of vendors as part of the IT organisation
• Develop and implement a governance process that will                                           
  

         - Drive continuous improvement
         - Promote synergies between suppliers
         - Speed up issue resolution
         - Measure customer satisfaction

• Plan and manage the introduction of outsourced / out-tasked services