Strategy & Business Process Consulting
	Solution Definition Consulting
	Solution Implementation
	IT Transformation Consulting
		IT Service Management
		IT Organization
		IT Sourcing

IT Sourcing

Offshoring Advisory Services

Our Offshoring Advisory Services support clients
in designing and managing:

• The evaluation of opportunities to use off-shore delivery to reduce cost, and increase flexibility and quality
• An RFP process that gets the best offer on price and service from the market
• Governance and Risk Management structures to manage the client/vendor relationship, maintain alignment with business priorities, identify, measure and manage risks
• Resourcing models that allow profitable, cost effective, delivery of remote delivery services
• Services in development, configuration, data, testing and support that are integrated into the SAP build/deploy/sustain lifecycle
• Approaches to knowledge transfer and continuous quality improvement
• Setting up offshore services and driving continuous improvement:
       - service initiation workshops
       - service scorecards
       - service audits/recalibration
  

Outsourcing and Out-tasking Advisory Services

Our Outsourcing and Out-tasking Advisory
services help clients to:

• Reduce costs
• Improve the quality of service received
• Integrate suppliers

We will help you to:

• Identify appropriate targets for outsourcing and out-tasking
• Develolp a vendor portfolio management approach that improves the selection, integration and measurement of vendors as part of the IT organisation
• Develop and implement a governance process that will  

    - Drive continuous improvement
    - Promote synergies between suppliers
    - Speed up issue resolution
    - Measure customer satisfaction

• Plan and manage the introduction of outsourced / out-tasked services