Identifying the business specific drivers for IT effectiveness, their organizational implications and the route map needed to tune the organization
Identifying the competencies that the IT function needs to build, deploy and support large scale SAP programs
Defining the optimum organization structures for delivering them, (e.g. Competence Centers, Shared Service Centers, Build Teams and Centers of Excellence)
Refreshing the IT Strategy and Architecture to get the most benefit from the ERP investment
Reassessing the Application and Project portfolios to ensure that they match business priorities and deliver value for money
Redesigning the project and service delivery processes, tools and organization